Need to send something back to us? No problem. Returns are easy with Occaffe.
TYPE OF RETURN AND EXCHANGE
DETAIL
Machine/Accessories Returns & Exchange
You have the right to refund/exchange machines and accessory products within 14 days of purchase. Occaffe will only accept products that are returned in an undamaged, unused condition and in their original packaging accompanied by the original invoice. If you experience any issue with your machine, call 99771533 to troubleshoot with our trained specialists.
Coffee Returns & Exchange
According to the food regulations and for the protection of consumers, Occaffe does not accept any exchanges nor refunds of coffee capsules/coffee sleeves and bites, regulated as a food product, in order to conserve the health of consumers..
